About us
At Your Local Admin, I work alongside SMEs and NGOs to get the operational side of the business working properly again.
When processes drift, or don’t exist at all, systems stop supporting the business and things start to feel harder than they should.
I step in to reset how things run. The
goal is simple: less noise, more headroom, and a business that runs the way it’s meant to.
Bringing structure to operations and reporting across SMEs and national membership organisations.
I am Susanna the founder of Your Local Admin
Over the years, working across operations, financial oversight, and reporting in SMEs and not-for-profits, I’ve seen a consistent pattern , capable businesses struggling, not because of lack of demand, but because operations have become messy over time.
Growth brings complexity. Processes drift, responsibilities blur, and systems stop supporting the business properly.
That’s why I created Your Local Admin.
My work typically starts with a Business Operations Health Check, understanding how the business runs today, and where pressure, inefficiencies, or risks are building. From there, I work alongside the business to bring structure back into operations, improve systems, and ensure things run as they should.
The outcome is a business that feels clearer, more stable, and easier to run, with owners able to focus on growth, not the day-to-day problems.
We are here to listen to you and help you succeed
Who we help
✓ You might be a founder who’s scaling and finding that the wheels are starting to wobble.
✓ A team that needs better ways of working together.
✓ A business that needs its operations and financial admin properly sorted.
✓ Or an NGO that needs reporting and governance support but isn’t in a position to take on a full-time hire.
If the operational side of your business is costing you more time and energy than it should, that’s usually a sign something needs attention. We can help with that.
Why we do this
Plenty of businesses need support sometimes for a defined project, sometimes over the longer term.
We’ve got a broad range of skills, we work quickly, and we genuinely enjoy the variety.
Different industries, different problems, different stages of growth. That suits us well.
Where we work
We’re based in Wellington and work mostly remotely, which means geography isn’t usually a barrier.
If you’re local, great.
If you’re not, we can still make it work.